At JS Boutique, we aim to deliver the best quality women’s wear to our customers.

No Return & Refund

• We do not accept returns or provide refunds for any orders.

• Products are inspected before dispatch to ensure quality.

Damaged Product Policy

• If you receive a damaged product, you must record a 360° parcel opening video showing the damage clearly.

• The video must be shared with us within 24 hours of delivery.

• After verification, we will arrange for a replacement or store credit.

Exclusions

• Claims without a proper unboxing video will not be accepted.

• Damage due to mishandling after delivery will not be covered.